Index / Agency & Vendor Oversight
PB-015

GBP Management Audit

Tells you whether whoever manages your Google Business Profile is actually doing anything measurable.

The spec — copy this

Set up a new bot for me that runs monthly, per managed location. Walk me through connecting Google Business Profile, then configure it: measure what has actually happened on the profile over the period rather than what a report says happened — posts published and their cadence, photos added with their upload dates and running total, reviews received, the share of reviews that got a response and the median time to respond, questions answered, edits to categories, services, hours, and description, and any period where the profile went untouched. Compare the current state against the factors that carry weight in map pack placement — primary category discipline, photo volume and recency, review response rate, service and hours completeness, and whether the profile points at a genuine location page rather than the homepage — and score each. Separate what management did from what happened on its own, since reviews arriving is not the same as reviews being worked. Give me an activity picture per month so a quiet quarter is visible on its face. Ask me which locations, which manager is responsible for each, and my expected cadence, run it against a location I watch closely so I can check it, then save it.
Paste into an assistant that can connect to your systems.◆ Ethics note below — read before you run it

Connect first

The spec asks for these as it goes — however you normally connect them works. Nothing needs to be set up in advance, and a system named here is usually an example rather than a requirement. If yours has an API or an export, the spec generally adapts.

What it never does
  • Post, reply, or change anything on the profile
  • Attribute a ranking change to management activity — it reports activity and placement separately
  • Judge a manager on a single month
Agency & Vendor Oversight — category rule

These specs are written to establish facts, not to build a case. Every one reports observed gaps and the mechanism behind them, and none concludes that a vendor or agency acted in bad faith — because the most common answer is a definitional mismatch or a gap in your own intake, and the second most common is something a contract already addresses. Before you put a finding in writing to a counterparty, read your agreement and have counsel look at it.

Category
Agency & Vendor Oversight
Contributed by
Jacob Malherbe @jacobmalherbePlatinumProfile.ai
Approval gate
A named human approves before anything sends, files, or publishes.
Last verified
2026-08-19

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