After-Hours Lead Triage

The spec — copy this

Set up a new bot for me that runs outside business hours. Walk me through connecting my lead system and my messaging platform, then configure it: when a lead arrives after hours, send an immediate acknowledgment that sets a real expectation about when a person will call, capture the few facts that determine urgency — case type, date of incident, whether anyone is currently hospitalized, whether another firm is involved — and page the on-call intake specialist for anything meeting my urgent criteria rather than waiting for morning. It gives no legal information, makes no assessment of the claim, states clearly that it is not an attorney and that no relationship is formed, and hands off to a human on any question outside its script. Ask me for my urgent criteria, on-call rotation, and disclaimer language, run it in observe mode for a week, then save it.